Our Science · Contact

Talk with a laboratory informatics expert.

Our software runs in production for clients including UW Veterinary Care, Maine DOT, and NIEHS. Your first step is a thirty-minute conversation with an expert.

Book thirty minutes with a laboratory informatics expert through Microsoft Bookings. Bring the workflow that slows your laboratory down, and we will spend the time on it. If you would rather write or call, our email and phone are below.

Talk with an expert Other ways to reach us →

Booking runs on Microsoft Bookings, under Microsoft’s terms, and lands directly on an expert’s calendar. You can also email info@synsci.com or call 502-365-5900.

THEN · THE BENCH IS NOT YET UNDERSTOOD A man in a white coat works at a bench of tall glass apparatus, burettes and stoppered bottles beneath a shelf of reagent jars, under hanging pendant lamps.
Digitally rendered from the archive photograph: Same bench and shelf; an automated titrator, a plate reader and a laptop replace the 1942 burettes and glass apparatus. NOW · UNDERSTAND STARTS AT YOUR BENCHNOW · DIGITALLY RENDERED
Fig. 1 A vitamin-testing laboratory, 1942. Tell us what your bench looks like.
THEN · 1942 · Library of Congress · NOW · digitally rendered THEN · 1942 · Library of Congress · Library of Congress, Prints & Photographs Division, FSA/OWI Black-and-White Negatives · no known restrictions NOW · digitally rendered from the archive photograph above (Gemini 3 Pro Image, 2026-09-15): the room geometry, the camera and the people's positions are the photograph; everything else is generated. Not a photograph.

01The conversation

Thirty minutes on your calendar.

Bring the workflow that slows your laboratory down the most, and we will spend the half hour on it. SynapticSci was founded in 2021 by a team that had already built and implemented LIMS together.

We demonstrate only what you ask to see. We fix the price after the Understand phase, when we have studied your workflow on site and scoped the work with you. References come from one laboratory to another.

What happens after you book, from the conversation to Understand and Build, with references on a branch A path carries three steps. 01 The conversation, thirty minutes on your calendar. 02 Understand, on site at your laboratory. 03 Build, one proven step at a time. Two gates sit on the path. The first says we demonstrate only what you ask to see, and the second says Understand comes before a fixed price. From Understand a branch leaves the path for 04 References, given laboratory to laboratory. The spark brandmark sits beside the words How we sell and the line the first phase is the one you can stop after. Pulses travel the path and the branch, except when reduced motion is preferred. 01 02 03 04 The conversation Understand Build References thirty minutes on your calendar on site, at your laboratory one proven step at a time given laboratory to laboratory WE DEMO WHAT YOU ASK TO SEE UNDERSTAND BEFORE A FIXED PRICE LABORATORY TO LABORATORY HOW WE SELL the first phase is the one you can stop after The conversation Understand Build References What happens after you book, from the conversation to Understand and Build, with references on a branch A path carries three steps. 01 The conversation, thirty minutes on your calendar. 02 Understand, on site at your laboratory. 03 Build, one proven step at a time. Two gates sit on the path. The first says we demonstrate only what you ask to see, and the second says Understand comes before a fixed price. From Understand a branch leaves the path for 04 References, given laboratory to laboratory. The spark brandmark sits beside the words How we sell and the line the first phase is the one you can stop after. Pulses travel the path and the branch, except when reduced motion is preferred. 01 02 03 04 The conversation Understand Build References thirty minutes on your calendar on site, at your laboratory one proven step at a time given laboratory to laboratory WE DEMO WHAT YOU ASK TOSEE UNDERSTAND BEFORE A FIXEDPRICE LABORATORY TO LABORATORY HOW WE SELL the first phase is the one you canstop after
Fig. 2 After you book, the conversation comes first, then Understand on site at your laboratory, then Build one proven step at a time.

If the conversation is worth a second one, the next step is often a visit to your bench as the first part of Understand. How we work describes each phase, and Pricing shows what each part costs.

02Other ways

If you would rather write or call.

  • Email

    info@synsci.comA form, a report, or a description of the workflow is enough to start.

  • Office

    SynapticSci, LLCLouisville, Kentucky · founded 2021 · a fully distributed team

  • Phone

    502-365-5900The main line reaches our office. A conversation booked on the calendar reaches an expert directly.

  • What we hold

    The booking calendar is a Microsoft service and runs under Microsoft’s terms. The site asks every visitor before it enables analytics cookies, and its measurement tools follow that choice.What the site’s cookies do · What the booking page collects · Where laboratory data sits

  • Sustain clients

    Use the request path named in your order form.We work through those requests in your laboratory’s own priority order.

03Before the conversation

Two things you can do on your own time.

  • Understand · the first hour

    Map a laboratory workflow

    The questions we ask in the first hour of Understand, each with the reason we ask it. Print the worksheet, answer what you can, and bring it to the conversation.

    The questions →

  • FormSense · a form of yours

    Bring a form

    Bring the form that slows your laboratory down, and we will run it through FormSense with you. Remove or make up any patient and client details first.

    Bring a form →

The calendar and the mailbox both reach a person.

04In October

Madison, at the AAVLD/USAHA Annual Meeting.

Bring us your form at our booth in Madison, October 15–21. The AAVLD/USAHA 2026 page says how to book a conversation with us before you come.

The Informatics Symposium on the morning of October 15 is a vendor-neutral session. We will attend it.

05After the conversation

What you can settle before you write.

  • Which product

    VetSci serves veterinary hospital and diagnostic laboratories, DOTSci serves materials-testing laboratories, and LabSci serves research, environmental, forensic, and other laboratories.If paper forms still arrive, FormSense reads them in any laboratory. Not sure where you fit →

  • Cost shape

    We scope and price implementation after Understand. Sustain, our ongoing support and improvement service, is sized to your laboratory, priced per year, and starts at contract execution.The four parts of a price are on Pricing. We show measured figures in the conversation.

  • How long

    Understand is our on-site analysis of your workflow, and it produces a needs summary, user stories, and plans. We agree its length with you when we scope it.Build then delivers one proven step at a time. How we work describes each phase.

  • Who you meet

    A laboratory informatics expert from an eighteen-person team, fully distributed, headquartered in Louisville, Kentucky.Meet the team and see what we studied and how we work on Our Science.

  • Proof

    In production for clients including University of Wisconsin Veterinary Care (VetSci), the Maine Department of Transportation (DOTSci) and the National Institute of Environmental Health Sciences (LabSci).What we delivered for each is on the Evidence page.

Talk with an expert